MENU

FAQs

Frequently asked Questions

Q. What currency are your prices in?
A. US$

Q. What payment methods do you accept?
A. VISA and MasterCard. www.stripe.com is our billing service provider and "VENTURAPUBLICATIONS" is the name that will appear on your cardholder statement when you make a purchase.

Q. How much do you charge for shipping?
A. Each order is shipped at a flat rate of US$5.00 per order.

Q. How long does delivery take?
A. All our products are mailed around the world using standard airmail except to New Zealand addresses where a tracked but "signature not required" courier service is used. On occasions mail to the West coast of North America will arrive within 10 days. However on other occasions to will take up to four weeks to reach other parts of the world. The Covid-19 pandemic means delays are possible so please be patient. Returns are generally not feasible. However any damaged or incorrectly shipped item will be replaced.

Q. Who owns Ventura Publications?
A. Ventura Publications is owned by Malcolm Laird.
Malcolm has been in the scale model industry since 1981 and currently Ventura produce a range of decals and soft cover aviation books mainly on World War Two subjects.
For eleven years Malcolm was the decal artist at Wingnut Wings which closed down in March 2020. Below is his staff listing from the WnW web site.