We are based in Wellington New Zealand and all orders are sent from here. We use standard airmail postage to all addresses except those within New Zealand where a tracked service with "signature not required" is used. Mail delivery times vary greatly with some mail to the east coast of the USA taking less than a week. On other occasions, particularly since the COVID-19 pandemic began, delivery can take as long four weeks, so please be patient.
Returns are generally not feasible. However any damaged or incorrectly shipped item will be replaced.
Under no circumstances will Ventura Publications pass on your information to any third party.
For more information about us please click the link below to our FAQs page.